01 Information We Collect
Data you provide:
- Name and email via booking or contact forms
- Service type and scheduling preferences
- Messages or correspondence sent to us
Automatically collected:
- IP address, browser type and device
- Pages visited and time on site
- Referral source and cookie data
02 How We Use Your Information
- Process and manage your service bookings
- Respond to messages and provide support
- Send booking confirmations and notifications
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure site security
We do not sell, rent, or share your personal data with third parties for marketing purposes.
03 Legal Basis for Processing
- Contract — to fulfil your service booking
- Legitimate interests — to operate and improve our business
- Consent — for optional communications you opted into
- Legal obligation — where required by applicable law
04 Sharing of Information
We do not sell or trade your personal data. We may share it only in these limited cases:
- Service providers assisting our operations, under strict confidentiality agreements
- Legal requirements — if required by law, court order, or government authority
- Business transfers — in connection with a merger or acquisition, with notice
05 Cookies & Tracking
We use cookies to improve functionality and understand site usage:
- Essential cookies — required for the site to function
- Analytics cookies — help us understand visitor behaviour
- Preference cookies — remember your settings
Manage or disable cookies at any time via your browser settings.
06 Data Retention
We retain personal data only as long as necessary for the purposes in this policy or as required by law. Booking enquiry data is typically kept for up to 24 months. You may request deletion at any time.
07 Your Rights
Depending on your location, you may hold the following rights:
Request a copy of your data.
Ask us to correct inaccurate data.
Request deletion of your data.
Limit how we use your data.
Receive your data in a structured format.
Object to legitimate interest processing.
To exercise any right, email info@cleanzy.info. We respond within 30 days.
08 Data Security
We apply appropriate technical and organisational safeguards to protect your data. No internet transmission is entirely secure, but we take every reasonable precaution.
09 Children's Privacy
Our services are not directed at anyone under 16. We do not knowingly collect data from minors. If you believe we hold such data, contact us immediately and we will delete it.
10 Changes to This Policy
We may update this policy periodically. The effective date at the top reflects the latest version. Continued use of our website constitutes acceptance of changes.
11 Contact
- Website: cleanzy.info
- Email: info@cleanzy.info